Privacy Policy

This Privacy Policy governs the website doglifemadebetter.com and describes how Faye's Labs LLC ("we," "us," or "our") collects, uses, and discloses your personal information when you visit our website, attend our workshops, or purchase our courses, books, and products. By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

  • Personal Information: When you contact us, sign up for emails, purchase products, or participate in courses, we may collect your name, email address, shipping address, phone number, payment details, and other contact details you provide.

  • Technical Data: We may collect information IP address, browser type, device information, and how you use our website (via cookies and analytics tools).

2. How We Use Your Information

We use collected data to:

  • Provide and deliver products, services, and customer support, and improve our services.

  • Communicate with you regarding updates, support, promotions, and marketing communications (you can unsubscribe at any time).

  • Ensure security and prevent fraudulent activity.

  • Comply with legal obligations.

3. Sharing of Information

We do not sell or rent your personal information. We may share data as necessary only with:

  • Service Providers who help us operate the platform (e.g., website hosting, analytics, email services, customer support).

  • Trusted third parties to process payments and fulfill orders

  • Legal Authorities if required to comply with laws or regulations.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance user experience.

  • Analyze traffic and usage patterns.

  • Remember your preferences.

  • You can disable cookies in your browser settings, but some features of the service may not function properly.

5. Data Retention

We retain your personal information only as long as necessary to provide services or comply with legal obligations.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you.

  • Request correction or deletion of your data.

  • Opt out of marketing communications.

  • Withdraw consent for data processing.

  • Contact us at faye@doglifemadebetter.com to access, update, or delete your personal information.

7. Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children.

8. Data Security

We use reasonable measures to protect your information, but no method of transmission or storage is 100% secure.

9. GDPR and CCPA Compliance

  • GDPR (General Data Protection Regulation): If you are located in the European Economic Area (EEA), you have the right to access, correct, or delete your personal data, restrict or object to certain processing, and request data portability. To exercise these rights, contact us at faye@doglifemadebetter.com.

  • CCPA (California Consumer Privacy Act): If you are a California resident, you have the right to know what personal information we collect, request deletion of your data, and opt out of the sale of your personal information. To exercise these rights, contact us at faye@doglifemadebetter.com. We do not sell your personal information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page.

11. Contact Us

If you have any questions, concerns, or requests regarding Terms of Use, the Medical Disclaimer, or your personal data privacy, please contact us at:

  • Company Name: Faye's Labs LLC

  • Website: doglifemadebetter.com

  • Email: faye@doglifemadebetter.com

Please allow 2–3 business days for a response to legal or privacy inquiries.